Terms of Service

Last updated: June 2026

Please read these Terms of Service carefully before using puffypack.store. By accessing or purchasing from our website, you agree to be bound by these terms.

1. About Us

PuffyPack is an online retailer selling baby head protection products. Our website is puffypack.store. For questions, contact us at info@puffypack.store.

2. Eligibility

  • You must be at least 18 years old to make a purchase on our website
  • By using our site, you confirm that you are at least 18 years of age
  • We reserve the right to refuse service to anyone at any time

3. Products

  • All products are subject to availability
  • We reserve the right to discontinue any product at any time
  • Product images are for illustrative purposes — slight color variations may occur due to screen settings
  • We make every effort to display product descriptions accurately but do not warrant that descriptions are error-free

4. Pricing

  • All prices are listed in US dollars (USD)
  • We reserve the right to change prices at any time without notice
  • Prices in effect at the time of your order will be honored
  • We are not responsible for typographical errors in pricing
  • In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price

5. Orders and Payment

  • By placing an order, you are making an offer to purchase the selected products
  • We reserve the right to accept or decline any order
  • Your order is confirmed when you receive an order confirmation email
  • Payment must be made in full at the time of purchase
  • We accept major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay
  • You represent that you are authorized to use the payment method provided

6. Shipping and Delivery

Please refer to our Shipping Policy at puffypack.store/policies/shipping-policy for full details on processing times, delivery estimates, and tracking.

7. Returns and Refunds

Please refer to our Refund Policy at puffypack.store/policies/refund-policy for full details on our 30-day money-back guarantee and return process.

8. Product Safety Disclaimer

  • The PuffyPack™ Explorer Pack is designed to help cushion backward falls and reduce impact — it is not a medical device and does not guarantee prevention of injury
  • Always supervise children during use
  • This product is intended for children aged 3 to 18 months — do not use outside the recommended age range
  • Inspect the product regularly for signs of wear or damage and discontinue use if any are found
  • PuffyPack is not liable for injuries sustained while using or misusing this product

9. Intellectual Property

  • All content on puffypack.store, including text, images, logos, and graphics, is the property of PuffyPack and protected by US copyright law
  • You may not reproduce, distribute, or use our content without prior written permission
  • PuffyPack™ is a trademark of PuffyPack. Unauthorized use is prohibited.

10. User Conduct

When using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of our website
  • Transmit any harmful, offensive, or disruptive content
  • Use automated tools to scrape or collect data from our site
  • Impersonate any person or entity

11. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. To the fullest extent permitted by law, PuffyPack disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

12. Limitation of Liability

To the maximum extent permitted by applicable law, PuffyPack shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from:

  • Your use of or inability to use our website or products
  • Any errors or omissions in content
  • Unauthorized access to or alteration of your data

Our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold PuffyPack harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our website, your violation of these Terms, or your violation of any third-party rights.

14. Governing Law

  • These Terms are governed by the laws of the United States and the state in which PuffyPack operates
  • Any disputes shall be resolved in the courts of that state
  • If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect

15. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the new Terms.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: info@puffypack.store
  • Website: puffypack.store/pages/contact